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February 24, 2015 at four:forty seven pm I will try and keep this limited and sweet as I actually problem no matter if anyone at AT&T cares with regards to their standing of poor and deceitful customer service. Briefly, I contacted AT&T about canceling my provider, immediately after I had fulfilled my agreement with them, due to financial constraints. I used to be really open about my situation with the Woman around the mobile phone, household of five trying to outlive on $eight.fifteen/hr with authorities aid. Definitely, cable tv is now not an option. World-wide-web remains to be a necessity but has to be cheap. She quoted me Web for an amount of money which I questioned consistently as I had to be certain it was inclusive of every thing…no shock excess rates. I specially asked that features taxes, devices service fees, my Monthly bill will probably be that quantity not a penny extra each and every month? She assured me it would. Nope! It went up $ten right after a month or so because of gear expenses becoming included to my bill.
July 7, 2016 at five:10 pm i hv been complaing to AT&T for the last five days i request a refund for your cell phone tht tnhey hv billed me double for and all they do is notify me its not there challenge equesting tht my dollars b refunded all i talk to wz for ths how long do i hv to battle AT&T it did not just take you 5 times to consider it away from my account so it mustn't just take 5 times to return my funds you hv double billed me for your cellphone in which i payed for online and now i cannot get my dollars many people would just sit and hold out but I'm not tht person gv me my funds and bk it wz on &/two/2016 whn u took it off also on 7/4/2016 whn you took A different payment off gv me my money bk if they say AT&T say its not there difficulty properly mayb another person needs a whole new work or I'll get more action
Ante todo, consideramos, que no es correcto que AT& T, evada una responsabilidad de un error al no detectar la tarjeta de llamada Internacionales BLACK 011.
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July eight, 2015 at 8:07 pm I contacted your customer support to report a payment I'd created nowadays as my account is earlier due by $30.80. I identified as at about 13:23pm CST on July 8th and spoke with a younger lady to report my payment of $45. She wasn’t quite very clear around the phone and I held Listening to movement or shuffling so it had been quite challenging to hear her. She pointed out which they would wish to put a note inside their system for a payment program. When I asked her what this entailed and to go into further more depth, she just retained repeating herself. I even attempted to be certain in asking if this intended that I had to offer my banking account data or possibly a credit card or if just telling her about my assure to pay, as I mentioned as the objective of my simply call, was plenty of.
April 28, 2017 at twelve:31 pm I a short while ago added a line just after convincing my spouse to port his range from Verizon to At&t, following doing this; I gained a big Monthly bill from At&t and right away named At&t to solve this billing problem. My very first contact, the customer service rep planned to go line by line in the Invoice which I had now discussed to him which areas of the Invoice were being in dispute, I described to him that I recognized the Invoice and I found for being an overcharge. He stored excusing himself and positioning me on hold, this went on for any half hour, instantly, I used to be transferred to another person who was exceptionally impolite and hung up on me. Then I connect with again, again, I wait to generally be assisted by the subsequent available customer support rep, who all over again wishes to go over the Monthly bill line by line, I was patiently allowing for the rep to endure aspects of the bill, After i finally said, appear, I understand what part of the Monthly bill I'm disputing and I would like to go over why I am currently being about billed, she stored inserting me on maintain, Yet again I'm staying put on keep, this time for longer times, when she lastly came back on the line, I instantly asked for just a supervisor. Without even indicating something she placed me on maintain, about two min later a male came around the cell phone and mentioned he was the supervisor, he was particularly rude, incredibly condescending, at this point only including gas to the fireplace, when I questioned for his title (mind you, I am supposedly speaking with a manager at this time) he proceeds to tell me he isn't authorized to supply me with his name, it had been only Once i threatened to take it higher up the food items chain that he instructed me “do you have a pen and paper All set”?
October 22, 2015 at 11:21 pm I have never been so mad in all my lifetime. My oldest son received married past yr. His agreement on our wi-fi account received’t be up till Dec. so Now we have saved him on our account. They may have graduated from college and began Work of their picked read this article out subject. Since he has a cell phone on check here our account, and since he has to provide a Speak to telephone number, he gave them the quantity he has on our account. And now whenever he tries to shell out his bills for u-verse and direct Television, they struggle to submit it on my account. The main two situations it took place, I didn’t realize who was performing it and advised them that I didn’t create a payment and that they had superior not consider cash from my ck’ing account. The following time it happened, I basically obtained ample information in the agent I had been Chatting with which i lastly discovered what was occurring. So I instructed them to not publish it as a payment to my account because it was for their account. They mentioned that he would need to simply call all over again and give their account selection as an alternative to a contact number.
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So we may pass up An additional working day tomorrow but Once i simply call brighthouse to have World wide web service at the least I know the customer service Office environment is throughout the corner as well as the modems ordinarily get the job done We've got then at my Place of work and by no means have a concern
I don’t really feel I owe everything In the end AT & T took me by and I even received reprimanded at my occupation for his or her mistake,
August eighteen, 2016 at 6:fifty four pm Back up Battery for Uverse. When we bought Uverse voice and World wide web we had been advised to get a backup battery. We experienced an influence outage for 2hrs and the computer stayed on but our cordless phone did not -becuz there was no energy. The back again on the Monthly bill says to obtain a backup battery for voice solutions which includes 911. Drop by website and find out how yo “hook up cordless cellphone foundation station to battery backup” I went to the positioning & the photographs don’t appear to be the “Belkin” battery I have and there was no way to connect my cellular phone to it. I had been around the cellphone initial with sales (since I assumed they promote the battery backup if you get Uverse) who sshot me in excess of to Specialized Support, and I had been about the phone for 54 minutes with a lady with an Indian accent who confident me there was no way to hook a cordless foundation into the battery.
it, but the choice is completely theirs. Our advice could well be to Make contact with AT&T U-Verse, who will likely be extremely conscious of their customers, and let them are aware that you prefer to to check out them provide a local climate experience about the
May well 24, 2017 at eleven:ten am Day 1, DirecTV installed satellite in lousy site, installed within improperly, in no way tuned for sign. AT&T tech referred to as cancelled that day, called the following, cancelled Once more! I Educated them if they didn't show up for the next day appointment to send out somebody to retrieve ALL devices from DirecTV!! After all, Dallas Texas 75247 flooring store near me I been given NO paperwork and I had NOT signed any paperwork! The distant malfunctioned that day. I termed DirecTV, spoke with a spv., requesting a substitution. He Completely Refused! I mentioned, ‘Definitely’! He explained, “uh huh”. I questioned if he had to quit school early And the way he was able to obtain a place there! I wouldn’t employ the service of him, but I might teach him on manners with protocol and Specialist solutions! I informed him I'd get in touch with the Arbitration Board initial, then Corporate and file other issues also! I did precisely what I stated! Day 3, AT&T tech demonstrates up. I informed him I'd a name and password with the router, an electronic mail address and password for that att account. He looked at my two laptops, desktop, three iPads, a Mac, four iPhones, and 5 other cellphones. I used to be speaking with a brick wall with strong mortar! He went out, back again in about 4 moments, then introduced he was all finished! I’m asking him for paperwork, and don’t you need my signature? He stated, “no, Now we have all the things “. He remaining. For sure I used to be angry! The Arbitration Board did FedEx overnight to me a alternative remote! Later on within the afternoon of day 3, I went on the store. It’s a lot less than a block And that i needed to calm down.
I notice I'm getting in touch with you about a make a difference that could seem trivial to you. On the other hand, I sense that it is a problem that should be tackled with the Best down.